Tue12122017

Last updateMon, 11 Dec 2017 12pm

Back You are here: Home Happenings Round of applause for the customer service

Round of applause for the customer service

Receiving applauds from the valuable customer is the real pleasure and contentment for the company.

An appreciation mail was received from

Ms Sowmya Dhananjay Kumar, expressed her delight in receiving a wonderful Malayasia package. Here is the wonderful experience of the tour customer.

 

The Manager,

UAE Exchange 

Kasargod Branch

 

Dear Sir,

Just a note to express our complete satisfaction with the organisation of our tour to Malaysia from 9th to 14th September 2017. We have been raving about our trip ever since we returned.  It was such a great trip.  All had a great time.    It was an interesting and informative tour. Thank you for making such a wonderful experience. 

We were so happy with guide service. He handled all aspects of our travel very well.  The guide Mr. Rajan, is very knowledgeable and pleasant. The stateroom provided to us was very pleasant. The accommodation and food was superb. We used his expertise for all days of trip. We just want to let you know that we were extremely pleased with the time we spent with him and would most certainly refer him to anyone looking for a guide. He really enhanced our Malaysia experience. His knowledge and enthusiasm made our trip special.

Would you please pass on our compliments, also to the tour manager Mr. Sumesh, the staff of UAE Exchange. He is a great person who made the trip very interesting. He has really worked above and beyond any requirement.   He has well managed the three generations, including children young and old aged tourists between the ages of 4 and 70. On the return-trip, he could have just sat down and rested.  But instead, while all were sleeping he woke up all the night and watching our things in train. Please convey our special thanks to him. Highly recommending him to be the tour manager in our future tours.    

Thank you so much for the hard work UAE team for this successful tour. This trip was exceptional value for money. Everything was very well arranged in a systematic manner. We have no hesitation in recommending your institution to our friends who wish to go for tour. We wish you every success in your future tours. You may use parts of this letter or refer others to us if you wish. Highly recommending you!!! We expect the same arrangement in our future tours.

 

Kind Regards,

(Sowmya Dhananjay Kumar)        

 

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